Point of Contact

O2O WIND is very excited about this improved setup and wants to help you to achieve more successful OEM negotiations.

The setup with a Point of Contact means we will only include them in the preparations for the Owner's Meeting. With improved discipline, our Owner's Meetings will be better prepared, and the agenda will be shared one week before the meeting. The idea of a Point of Contact originated with Enel and has now been applied to all our members in all our user groups. 

Explained in a video

The thoughts behind the setup with a Point of Contact are explained in this video:

We previously used “Single Point of Contact (SPOC),” but since members can have multiple contacts per user group, we now simply use “Point of Contact (POC).”

Your responsibilities

To give you good input from your peers, we (and them) must know which challenges you are experiencing. To enable your peers to search within their companies for possible input/solutions on your challenges, you need to submit your challenges one week before the Owner's Meetings.

All upcoming Owner's Meetings and deadlines for submitting challenges are found at this link. Challenges are submitted at the lower end of each event page.

It doesn't have to be you who submits the challenges, nor does it have to be you who participates in the meetings.

You have to make sure that challenges are submitted timely and that there is a person from your company who is aware of these challenges and can present, discuss and develop them with your peers.

Why is it less of an effort for you?

As explained in the video above, we want the people already monitoring the technical challenges your company faces across the different technologies to serve as O2O WIND's POCs for the different user groups. Submitting your company's challenges is then easy, as this person can simply turn to the monitored technical challenges and pick the top three. 

O2O WIND's efforts to support the Point of Contact

• A meeting invite will be sent out three months before the meeting.
• You will be reminded ten days and two days before the deadline
• If challenges have been submitted through the form on the event page, the system will not send any reminders.
• The day before, we will send you an email to ensure that everything is in place, including instructions on where to find the meeting invite and the agenda, if needed.
• Within three weeks after the meeting, you will receive a detailed report of the meeting.